justin zhong <p>We accept returns for damaged items or for items received in error, but we don&#8217;t offer cash or charge refunds, we provide other solutions such as give a discount or credit free bags in the next order.</p> <p>You must inform us within 3 business days after you have received the package. <br /> We will instruct you as to how to return the Handbags for exchange. <br /> Please include the following information in your email :</p> <p>*The date you ordered your handbags <br /> *The tracking number of your order <br /> *The handbags to be exchanged and the reason why your handbags are being returned</p> <p>Please note that all handbags must be returned new and unused within 7 business days of receipt for exchange.</p> <p>In order to exchange the handbags you will need to ship the bags back on your expense with a courier and provide a valid tracking number.</p> <p>It is the buyer&#8217;s responsibility to make sure that no handbags gets damaged during shipping and that all the original tags are still attached.</p> <p>If the package seized by China custom, or lost in China, we will refund 100% to your next order. If it has left China and seized at your custom, or get lost outside of China, we will refund 30% of the order only to your next order.<br /> And only refund one time, if seized or lost again, will not refund.</p> 2006-07-30T15:46:44-04:00 return-policy 8457 2006-07-30T15:46:44-04:00 3803 2009-06-20T23:05:35-04:00 We accept returns for damaged items or for items received in error, but we don't offer cash or charge refunds, we provide other solutions such as give a discount or credit free bags in the next order. You must inform us within 3 business days after you have received the package. We will instruct you as to how to return the Handbags for exchange. Please include the following information in your email : *The date you ordered your handbags *The tracking number of your order *The handbags to be exchanged and the reason why your handbags are being returned Please note that all handbags must be returned new and unused within 7 business days of receipt for exchange. In order to exchange the handbags you will need to ship the bags back on your expense with a courier and provide a valid tracking number. It is the buyer's responsibility to make sure that no handbags gets damaged during shipping and that all the original tags are still attached. If the package seized by China custom, or lost in China, we will refund 100% to your next order. If it has left China and seized at your custom, or get lost outside of China, we will refund 30% of the order only to your next order. And only refund one time, if seized or lost again, will not refund.